More than a bookkeeper, Kelly has become a friend and a mentor—I know she and her team truly care about our business and want it to succeed. She takes time to understand how our business works, always willing to try to find solutions to problems, always willing to jump in feet first when we have questions or need advice (Kelly even takes the time to come to our business and answer and advise our employees directly when they have questions about taxes or forms).
Most importantly, Kelly is honest and not afraid to tell us the hard truth, which we know is always from the heart and with our best interests in mind. The work of Kelly and her team enables us to make informed decisions and plan for Audra Style’s future.
-Audra Sampson, Owner of Audra’s Style
I think all nonprofits need to have professional accounting oversight as part of their financial checks and balances, and Solid Rock Accounting provides that for MERCI Clinic. Kelly not only understands the nuances of nonprofit accounting, but she is also incredibly proactive. When the pandemic hit, Kelly was ahead of all the funding opportunities and rule changes, walking us through the process every step of the way to assure MERCI Clinic secured the funding needed to get through.
– Barb Krcmar, Executive Director of MERCI Clinic
When I called Solid Rock Accounting for the first time, I was starting my new business and wanted advice on how to move forward and best practices. Kelly took the time to speak with me about my business and offered her advice and services in a no pressure consultation. I could tell right away she was personally invested in her clients and that this was more than just an accounting service -that this company could offer personalized business coaching, which was very important to me, as I had much to learn.
Solid Rock Accounting has felt more like a family than a service. Kelly’s personal touch to her professional services helped set me up for success, knowing I can always lean on their expertise whenever I need to. Communication is one of the strongest points of our business relationship, and I know that when I have a question or need to speak with someone, I can always count on someone to take my call or message and act on it in a timely manner.
-Josh Collier, Owner of C-Phase
Managing your own bookkeeping can be completely overwhelming. Time consuming. Mentally draining. And downright confusing. These are comments we hear time and time again from new clients at Solid Rock Accounting Services. In fact, it’s this sense of overwhelm that led our founder Kelly Michaud to establish Solid Rock in the first place.
Kelly’s passion for working with small businesses stemmed from owning one herself. In 1999, Kelly and her husband opened a Christian bookstore in southeastern Massachusetts. Like most new business owners, she had stars in her eyes about how fulfilling and enjoyable being her own boss would be, and she was excited at the challenges that lay in front of her.
With eighteen years’ experience in corporate America under her belt, Kelly thought managing the accounting for her bookstore would be a walk in the park. After all, she’d handled countless budgetary and financial projects in her positions at Bentley College, a major healthcare system, and a law office. If she could handle financial responsibilities for big corporations, surely she could manage the books for her store. Accounting, bookkeeping, and administration were her bread and butter, after all.
But after a few months in the trenches of owning her bookstore, Kelly learned just how many directions business owners are pulled. Even though she had the skill set to manage her books perfectly, Kelly still found herself playing catch-up and never being able to clear the countless piles that always formed. She didn’t have the freedom she dreamed of and felt like a slave to her business. She felt the frustration of knowing that no matter how hard you work, sometimes there just aren’t enough hours in the day to get everything done. And when Kelly couldn’t shut off at the end of the day to enjoy time with her husband and family, she knew something had to change.
So Kelly did what she does so well — she created a solution. Kelly’s always had a heart for people, and she wanted to put her skill set to work for those who needed her. Solid Rock Accounting Services was founded in 2011, and she has been delivering peace of mind and freedom to small business owners ever since.